LedgerTax Cookie Policy

Effective date: 11 May 2026

Provider: Silver Sixpence (Pty) Ltd ("Sixpence", "we", "us")

Product: LedgerTax

Contact: [email protected]

This Cookie Policy explains how LedgerTax uses cookies and similar technologies on our website and application (together, the "Site"). It should be read together with our Privacy Notice.

1) What are cookies?

Cookies are small text files placed on your device by a website or application. Similar technologies include local storage, SDK identifiers, pixels, and log files. These technologies help the Site function properly and help us understand how the Site is used.

2) Why we use cookies

We use cookies and similar technologies to:

  • Keep the Site working correctly through core functionality.
  • Keep you signed in and maintain secure sessions.
  • Remember preferences where enabled.
  • Improve performance and reliability, for example error tracking.
  • Understand usage at a high level through analytics where enabled.
  • Protect the platform through security and abuse prevention.

3) Types of cookies we use

3.1 Strictly necessary cookies

These are required for the Site to function and cannot be switched off in our systems. They are used for:

  • Authentication and session management.
  • Security protections, for example CSRF protection.
  • Load balancing or routing where applicable.
  • Core application settings required to deliver the service you requested.

Legal basis (where applicable): Necessary to provide the service and for legitimate security purposes.

3.2 Functional cookies

These help enhance functionality and personalisation, for example:

  • Remembering certain preferences or settings where enabled.
  • Remembering selections that improve usability.

If functional cookies are disabled, some features may not work as intended.

3.3 Performance and analytics cookies

These help us understand how users interact with LedgerTax, such as:

  • Pages or screens viewed and time spent.
  • Feature usage patterns.
  • Performance metrics, for example load times.
  • Basic diagnostic information to improve product quality.

We aim to use analytics in a way that is proportionate and privacy-aware, for example aggregated reporting where possible.

3.4 Security and fraud-prevention cookies

These help protect the platform and users, such as:

  • Detecting suspicious sign-in activity.
  • Preventing abuse, scraping, and automated attacks.
  • Maintaining audit and security logs.

4) Third-party cookies and services

Some cookies or similar identifiers may be set by third parties we use to provide parts of the Site, for example:

  • Authentication providers, such as Google or Microsoft sign-in.
  • Infrastructure and performance monitoring providers.
  • Analytics providers if enabled.
  • Error tracking providers if enabled.

Third parties may process information in accordance with their own policies. We limit third-party use to what is reasonably necessary to operate and improve LedgerTax.

5) How long cookies last

Cookies may be:

  • Session cookies: expire when you close your browser.
  • Persistent cookies: remain until they expire or you delete them.

Retention periods vary depending on the cookie's purpose. Security and session cookies are typically short-lived, while preference cookies may last longer.

6) Your choices and controls

6.1 Browser controls

Most browsers allow you to:

  • Delete cookies.
  • Block all cookies.
  • Block third-party cookies.
  • Set rules per website.

If you block strictly necessary cookies, the Site may not function correctly, including logging in.

6.2 In-product controls (if available)

If we provide a cookie banner or preference centre, you can use it to manage non-essential cookies, such as analytics or functional cookies. Availability may vary depending on implementation.

6.3 Do Not Track

Some browsers offer "Do Not Track" signals. There is no consistent industry standard for how these are interpreted. We may not respond to all such signals.

7) Updates to this Cookie Policy

We may update this Cookie Policy from time to time. If changes are material, we will take reasonable steps to notify you, for example by in-app notice or email. Continued use of the Site after updates means you accept the revised policy.

8) Contact us

Questions about this Cookie Policy: [email protected]