LedgerTax Terms of Use (Individual Users)

Effective date: 11 May 2026

Company registration number: 2020/663477/07

VAT number: 4910319740

Physical address and address for service of legal notices: 1269 Gordon Hood Rd, Centurion Central, Centurion, 0046, South Africa

Contact number: (+27) 12 683 8700

Email: [email protected]

Website: https://sixpence.io

Place of registration: South Africa

Electronic transaction and supplier disclosures

The supplier of LedgerTax is Silver Sixpence (Pty) Ltd ("Sixpence", "we", "us"), a private company registered in South Africa.

LedgerTax is a South Africa-specific crypto tax calculation and reporting tool. The main characteristics, pricing, term, payment, cancellation and refund terms, service limitations, privacy terms and acceptable use requirements are set out in these Terms and the policies referenced in these Terms.

Unless expressly stated otherwise, Silver Sixpence (Pty) Ltd does not subscribe to a specific industry code of conduct or self-regulatory body for LedgerTax.

Complaints and support requests may be submitted to [email protected].

1) Acceptance of these Terms

By creating an account, accessing, or using LedgerTax ("the Service"), you agree to these Terms. If you do not agree, do not use the Service.

If you use LedgerTax on behalf of another person or entity, you confirm you have authority to bind them, and the Enterprise Addendum may apply.

2) Eligibility and legal capacity

You may use LedgerTax only if you have the legal capacity to enter into a binding agreement under South African law.

3) What LedgerTax is (and is not)

3.1 What it is

LedgerTax is a South Africa-specific crypto tax calculation and reporting tool that:

  • Calculates gains and losses using FIFO (first-in, first-out).
  • Produces supporting reports intended to assist with preparation of tax returns.
  • Provides a data completeness score based on the data you submit and or connect.

3.2 What it is not

LedgerTax:

  • Does not validate blockchain data or guarantee that imported data is complete or accurate.
  • Is not endorsed by SARS.
  • Does not provide tax advice, legal advice, or financial advice.
  • Does not file or submit returns to SARS on your behalf.
  • Does not guarantee SARS acceptance, assessments, outcomes, refunds, audit results, or dispute outcomes.

You remain responsible for your tax affairs, filings, and compliance.

4) Your account and sign-in methods

4.1 Account access

LedgerTax supports:

  • Email and password login.
  • Single sign-on (SSO), currently Google and Microsoft sign-in.

We may add, remove, or change authentication methods.

4.2 Your responsibility

You are responsible for:

  • Maintaining the confidentiality of credentials.
  • Securing your email and SSO accounts.
  • All activity under your account.

4.3 No MFA (for now)

LedgerTax does not currently offer multi-factor authentication (MFA). You should use strong passwords and secure your email or SSO account, including any security features offered by Google or Microsoft. We may introduce MFA in future.

5) Data sources, integrations, and API keys

5.1 Integrations

LedgerTax may support exchange and wallet data via:

  • API connections using read-only keys generated by you.
  • CSV uploads, including a general template and potentially direct exchange statement formats over time.

We may add, remove, or change integrations.

5.2 Your responsibility for inputs

You are responsible for:

  • The completeness and accuracy of all data you upload, paste, or connect.
  • Providing relevant transaction history and context needed for correct calculation, including deposits, withdrawals, and transfers.
  • Reviewing outputs before relying on them.
  • Reviewing and correcting automatically assigned transaction classifications.
  • Determining whether transactions are capital or revenue in nature.
  • Assigning or confirming base costs, acquisition values, and disposal treatment where required.
  • Ensuring that all relevant crypto activity, including off-platform wallet transfers and transactions across multiple exchanges or wallets, has been provided.
  • Selecting the correct tax year or financial year-end for the report.

5.3 Audit log of user changes

LedgerTax may maintain an audit log of user changes to raw data and calculation inputs, including changes to transaction classifications, base costs, capital-versus-income assignments, tax-year settings, and other report assumptions. Audit logs are maintained to support transparency, troubleshooting, report review, data integrity, and, where available, audit-log exports.

5.4 Storage of API keys

If you choose to store read-only API keys in LedgerTax for syncing:

  • API credentials are encrypted in storage.
  • We apply reasonable access controls and safeguards.

Despite safeguards, no system is perfectly secure. You accept this risk when storing credentials.

You are responsible for ensuring that any API keys or credentials connected to LedgerTax are read-only and do not grant trading, withdrawal, transfer, account-control, or other write permissions. LedgerTax does not require and will not intentionally request permissions to trade, withdraw, transfer, or move crypto assets. If you create or provide credentials with broader permissions, you are responsible for revoking or replacing them immediately.

6) Data completeness score

The completeness score is a tool-generated indicator. It:

  • Is not an audit opinion or assurance.
  • Is not a guarantee of correctness or SARS acceptance.
  • Should be treated as decision support only.

7) Calculation assumptions, classifications and missing data

LedgerTax may automatically classify certain transactions or apply default calculation assumptions where the available data is incomplete, ambiguous, or insufficiently reconciled.

Where deposits, withdrawals, or transfers cannot be matched or supported by sufficient acquisition or disposal data, LedgerTax may apply conservative assumptions, including treating unmatched acquisitions as zero-cost acquisitions and unmatched disposals as market-value disposals, depending on the calculation context and report methodology.

LedgerTax will, where reasonably possible, indicate where classifications or assumptions have been automatically applied. You remain responsible for reviewing, correcting, and approving classifications, cost-basis changes, and capital-versus-income assignments before relying on any report.

LedgerTax cannot be held responsible for incorrect outcomes caused by missing data, incomplete transaction histories, incorrect source statements, incorrect user classifications, manual edits, unsupported assumptions, or failure to review automatically assigned classifications.

8) Acceptable Use Policy

Your use of LedgerTax must comply with our Acceptable Use Policy ("AUP"). The AUP is incorporated into these Terms by reference and forms part of the binding agreement between you and Sixpence.

You must not use the Service in any way that the AUP prohibits, including unlawful use, unauthorised processing of third-party data, security violations, disruption of the Service, reverse engineering, or unauthorised sharing or resale of access.

We may suspend or terminate your access, and take other enforcement actions described in the AUP and these Terms, if we reasonably believe you have breached the AUP or pose a security or legal risk.

If there is any conflict between the AUP and these Terms, the stricter rule applies, and where applicable the Enterprise Addendum will govern enterprise use.

9) Fees, term, renewals, and refunds

9.1 Individual users (annual access)

  • Individual access is a once-off payment granting 12 months of access.
  • Access does not auto-renew. Renewal is manual.

After the 12-month access period expires, your access to certain functionality may be restricted unless you renew. Data may continue to be retained in accordance with our Privacy Notice unless you request account deletion or data export, subject to legal, security, backup, and audit-log limitations.

Prices are displayed at checkout. Unless stated otherwise, prices are quoted in South African Rand. Prices may be inclusive or exclusive of VAT as indicated at checkout or on the invoice. Payment methods, billing details, and any applicable taxes will be shown before purchase confirmation. We may change pricing from time to time, but pricing changes will not affect an access period already purchased unless otherwise agreed in writing.

We do not store full card details unless expressly stated. Card or payment information is processed by the applicable payment provider.

9.2 Enterprise subscriptions

Enterprise subscriptions are governed by the Enterprise Addendum.

9.3 No trial, refunds and statutory rights

There is no trial unless expressly offered in writing.

Subject to applicable law, fees are non-refundable once access to the Service has been provided, data has been imported or synced, or a report has been generated.

By purchasing access to LedgerTax and using the Service, you request and consent to the Service beginning immediately. Where applicable law provides a cooling-off, cancellation, or refund right, that right will apply only to the extent required by law and may be limited where the Service has already begun with your consent or where statutory exclusions apply.

Nothing in these Terms limits or excludes any consumer right that cannot lawfully be limited or excluded.

10) Availability, maintenance and changes to the Service

10.1 No uptime commitment

LedgerTax is provided on an "as available" basis. We do not provide any uptime, availability, response-time, recovery-time, or service-level commitment unless expressly agreed in a separate written agreement.

The Service may be unavailable, delayed, degraded, or interrupted from time to time, including due to maintenance, upgrades, deployments, third-party service failures, hosting interruptions, connectivity issues, security incidents, force majeure events, or other operational reasons.

10.2 Scheduled maintenance

We may perform scheduled maintenance, upgrades, fixes, deployments, or infrastructure changes from time to time. Scheduled maintenance may affect access to the Service, including login, data imports, API syncing, CSV uploads, calculations, report generation, exports, or support functionality.

Where reasonably practicable, we will notify users in advance of scheduled maintenance that is expected to materially affect access to the Service. Notice may be provided by email, in-app notification, website notice, status page, or any other reasonable communication method.

10.3 Emergency maintenance and unplanned outages

We may perform emergency maintenance or suspend access without advance notice where we reasonably consider it necessary to protect the Service, user data, system integrity, security, availability, or legal compliance.

In the case of unplanned outages or emergency maintenance, we will use reasonable efforts to notify affected users as soon as practicable, taking into account the nature, urgency, and impact of the issue.

10.4 User responsibility during downtime

You remain responsible for your own tax affairs, deadlines, filings, payments, record-keeping, and compliance obligations, even if the Service is unavailable, delayed, or degraded. You should not rely on uninterrupted access to LedgerTax as your only means of meeting tax deadlines or preserving tax records.

To the maximum extent permitted by law, Sixpence is not liable for losses, penalties, interest, missed deadlines, filing delays, data-sync delays, reporting delays, or other consequences arising from downtime, maintenance, outages, or service interruptions.

10.5 Changes to the Service

We may modify, improve, suspend, discontinue, or replace any part of the Service from time to time, including integrations, report formats, calculation workflows, import methods, user-interface elements, and support features. Where a material change is expected to materially affect paid access or core functionality, we will take reasonable steps to notify users.

11) Intellectual property

LedgerTax, including software, templates, interfaces, and branding, is owned by Sixpence or its licensors. You receive a limited, non-exclusive, non-transferable right to use the Service during your paid access period, subject to these Terms.

User Data

As between you and Sixpence, you retain ownership of the data, files, records, and information that you upload, connect, classify, edit, or otherwise provide to LedgerTax ("User Data").

You grant Sixpence a limited licence to host, process, transmit, analyse, display, export, and otherwise use User Data as necessary to provide, secure, maintain, and improve the Service, generate reports, provide support, comply with law, and exercise rights under these Terms.

This licence continues for as long as needed to provide the Service and for any retention period permitted under these Terms, the Privacy Notice, or applicable law.

12) Reports, calculations and permitted reliance

LedgerTax reports are generated from the data, classifications, tax-year settings, and assumptions available in the Service at the time the report is produced.

Reports are intended as supporting documents only. They are not tax advice, legal advice, financial advice, audit opinions, assurance reports, SARS submissions, or guarantees of tax treatment.

You are responsible for reviewing and validating:

  • All imported, uploaded, connected, classified, or manually edited data.
  • Transaction classifications, including whether amounts are capital or revenue in nature.
  • Base cost inputs, acquisition values, disposal values, and missing-data assumptions.
  • The applicable tax year or financial year-end used for the calculation.
  • Whether FIFO is appropriate for your circumstances.
  • Whether the report should be reviewed by a qualified tax practitioner before use.

LedgerTax does not have knowledge of your wider financial position, non-crypto income, deductions, allowances, assessed losses, tax registrations, personal circumstances, business activities, or other facts that may affect your tax treatment.

13) Your responsibilities and acknowledgements

You acknowledge:

  • SARS may apply rules, interpretations, and audit requirements that differ from LedgerTax outputs.
  • Penalties, interest, late payment consequences, and filing decisions are your responsibility.
  • If you are preparing documents for others, you are responsible for having a valid mandate and meeting professional standards.
  • If you do not select or confirm a tax year-end, LedgerTax may assume the South African individual tax year ending on the last day of February. You are responsible for changing this where a different financial year-end applies, including for companies, trusts, or other non-individual taxpayers.

14) Privacy, POPIA, and data use

14.1 Data we process

LedgerTax may process:

  • ID number, tax number, name, and surname.
  • Wallet addresses and withdrawal or deposit addresses.
  • Transaction histories and transaction identifiers.
  • User edits, transaction classifications, base cost changes, capital-versus-income assignments, tax-year settings, report assumptions, and audit-log information.

14.2 Hosting, retention, export, and deletion

Data is hosted in South Africa. Data is retained, exported, deleted, or de-identified in accordance with our Privacy Notice, including any applicable legal, security, backup, billing, report-integrity, and audit-log limitations. You may request data export or account deletion via [email protected], subject to reasonable identity verification.

14.3 Anonymised and aggregated use

You agree that we may use:

  • Anonymised data for product development and improvement.
  • Aggregated, anonymised outputs for macro-level reporting, provided it cannot reasonably identify you.

14.4 POPIA

We process personal information in line with POPIA principles, including lawfulness, minimality, purpose limitation, safeguards, and data subject rights.

15) Liability limitations

15.1 No warranties

Nothing in these Terms excludes or limits any liability or consumer right that cannot lawfully be excluded or limited under applicable law, including any rights that may apply under South African consumer protection, electronic communications, data protection, or other mandatory laws.

The Service is provided "as is" and "as available". We do not warrant that:

  • Outputs are complete, accurate, or accepted by SARS.
  • The Service will be uninterrupted or error-free.
  • Source data from exchanges, wallets, CSV files, APIs, user uploads, pricing sources, or third-party price feeds is accurate, complete, or independently verified.
  • Automatic classifications, unmatched-transfer assumptions, zero-cost acquisition assumptions, or market-disposal assumptions are correct for your circumstances.
  • FIFO is the correct or only permissible method for your specific tax treatment.
  • The report captures tax consequences arising from non-crypto information not provided to LedgerTax.

15.2 Excluded losses

To the maximum extent permitted by law, Sixpence is not liable for:

  • SARS penalties, interest, additional assessments, disallowances, late payment consequences, or audit outcomes.
  • Indirect, special, incidental, or consequential losses.
  • Loss of profit, opportunity, or reputation.

15.3 Liability cap

To the maximum extent permitted by law, Sixpence's total liability is capped at the fees you paid in the preceding 12 months.

16) Indemnity

You indemnify Sixpence against claims, losses, and costs arising from:

  • Your misuse of the Service.
  • Your breach of these Terms.
  • Unauthorised or unlawful processing of third-party data by you.
  • Misrepresentations made to SARS or any third party using LedgerTax outputs.

17) Suspension and termination

We may suspend or terminate access if we reasonably believe you breached these Terms or pose a legal or security risk.

You may request account deletion at any time. Fees already paid are non-refundable except to the extent required by applicable law or expressly stated in Section 9.3.

18) Governing law and disputes

These Terms are governed by the laws of South Africa.

Before starting formal proceedings, either party may refer a dispute to the other party in writing, and the parties will use reasonable efforts to resolve the dispute within 14 days. This does not prevent either party from seeking urgent relief or taking steps required to preserve rights.

Subject to applicable law, you consent to the jurisdiction of the courts in Gauteng for disputes arising from these Terms or the Service. Nothing in these Terms prevents you from exercising any non-excludable consumer, data protection, or regulatory complaint rights.

19) Electronic communications and notices

You agree that we may provide notices and communications electronically, including by email, in-app notification, website notice, status page notice, or other reasonable electronic method. Electronic notices satisfy any requirement that a notice be provided in writing, to the extent permitted by law.

20) Changes to these Terms

We may update these Terms. If changes are material, we will take reasonable steps to notify you, for example by in-app notice or email. Continued use means you accept the updated Terms.

Enterprise Addendum (Firms representing individuals)

This Addendum applies when an organisation ("Enterprise Customer") uses LedgerTax to process data for end clients ("End Clients").

A) Acceptance on behalf of End Clients

The Enterprise Customer accepts these Terms and this Addendum on behalf of its End Clients and warrants it has lawful authority, mandate, and permissions to:

  • Upload and process End Client data.
  • Receive, use, and share reports with End Clients and relevant stakeholders.

B) POPIA and operator obligations

The Enterprise Customer is responsible for determining the lawful basis for processing End Client data, providing required notices to End Clients, obtaining required mandates or permissions, and complying with its own POPIA and professional obligations.

To the extent that Sixpence processes End Client personal information on behalf of the Enterprise Customer, Sixpence acts as an operator or service provider for the purpose of providing LedgerTax. Sixpence will process such information only as authorised by the Enterprise Customer, treat it as confidential, and apply reasonable technical and organisational safeguards.

Sixpence will notify the Enterprise Customer where it has reasonable grounds to believe that End Client personal information processed by Sixpence has been accessed or acquired by an unauthorised person, subject to reasonable investigation, containment, and legal requirements.

The Enterprise Customer is responsible for handling End Client requests, complaints, and professional obligations, unless otherwise agreed in writing.

C) Subscription, billing, and cancellation

  • Enterprise billing is monthly.
  • Unless otherwise agreed in writing, enterprise subscriptions have an initial minimum term of twelve months. After the initial term, subscriptions continue month-to-month.
  • After the initial term, you may cancel with one month written notice unless otherwise agreed in writing. Cancellation takes effect at the end of the then-current billing period.
  • Fees are non-refundable unless expressly agreed in writing.

D) Enterprise responsibilities

The Enterprise Customer must:

  • Control user access internally and ensure only authorised staff use the Service.
  • Ensure appropriate professional review of outputs before reliance.
  • Ensure data quality and document any known limitations.

E) Indemnity (enterprise)

The Enterprise Customer indemnifies Sixpence against claims arising from:

  • Lack of mandate or authority to process End Client data.
  • The Enterprise Customer's professional services, advice, or representations to End Clients or SARS.
  • Misuse or unlawful processing by the Enterprise Customer or its users.

F) Liability cap (enterprise)

Sixpence's liability to the Enterprise Customer is capped at fees paid in the preceding 12 months and excludes SARS-related penalties, interest, audit outcomes, and indirect losses as set out in the main Terms.